Shipping/Order questions | Product Details | Refunds/Return FAQs
Shipping, Delivery & Refunds FAQs
What is your return or exchange policy?
If your item is defective or we shipped the wrong size, we’ll gladly send a replacement. Since items are made to order, we generally do not accept returns for buyer’s remorse. Please contact us within 30 days of receiving your order if there’s an issue.
Returned items must be in good condition only. Please do not wash the item. Returned items must be unworn (You can try it on) and with original packaging or tags.
How long does shipping take?
Processing takes 2–5 business days. Shipping depends on the method and your location. You'll receive tracking information once your order ships.
Do you ship internationally?
Currently, we ship within the United States. We plan to offer international shipping in the future—stay tuned!
How are refunds issued?
Refunds are issued to the original payment method only.
Product Details FAQs
Can I request a custom design or personalization?
At this time, Kitty Crush LLC does not offer custom designs or personalization.
What are your t-shirts made of?
Kitty Crush uses 100% Cotton and Cotton/Polyester blends.
Do your t-shirts run true to size?
We use Gildan Men's Softstyle T-Shirt 64000. It has a tailored fit.
Frequently Asked Questions
What is Kitty Crush LLC?
Kitty Crush is a small, cat-themed apparel brand that offers cute, comfortable t-shirts and hoodies for cat lovers and those looking for purr-fect gifts for feline fans.
What sizes do you offer?
We offer sizes ranging from S to 2XL in most styles. Size availability may vary depending on the design. A size chart is available on each product page to help you choose the best fit.
How do I care for my Kitty Crush apparel?
To keep your items looking fresh:
- Wash inside-out with cold water
- Tumble dry on low or hang dry
- Avoid ironing directly on the print